---
title: "Products: Genesys Cloud CX and Monibot · ESMT Consulting"
description: "ESMT Consulting solutions for your contact center: Genesys Cloud CX in the cloud and Monibot, the omnichannel AI virtual assistant. Compare and choose."
canonical_url: "https://esmtcx.com/en/productos"
locale: en
meta:
  "og:description": "ESMT Consulting solutions for your contact center: Genesys Cloud CX in the cloud and Monibot, the omnichannel AI virtual assistant. Compare and choose."
  "og:image": "https://esmtcx.com/_og/d/c_Esmt%2Ctitle_~UHJvZHVjdHM6IEdlbmVzeXMgQ2xvdWQgQ1ggYW5kIE1vbmlib3Q%2Cdescription_~RVNNVCBDb25zdWx0aW5nIHNvbHV0aW9ucyBmb3IgeW91ciBjb250YWN0IGNlbnRlcjogR2VuZXN5cyBDbG91ZCBDWCBpbiB0aGUgY2xvdWQgYW5kIE1vbmlib3QsIHRoZSBvbW5pY2hhbm5lbCBBSSB2aXJ0dWFsIGFzc2lzdGFudC4gQ29tcGFyZSBhbmQgY2hvb3NlLg%2Cmonibot_standing%2Cp_Ii9lbi9wcm9kdWN0b3Mi%2Cs_i5QIO57J98IrGdKv.png"
  "og:image:height": "600"
  "og:image:type": image/png
  "og:image:width": "1200"
  "og:title": "Products: Genesys Cloud CX and Monibot · ESMT Consulting"
---

> Index of every page on this site: [llms.txt](https://esmtcx.com/llms.txt)

# Our products

## Genesys Cloud CX

Improve your customer service. We have the most effective cloud solution for your customer service center, with no need to deploy equipment or hardware to guarantee optimal service.

[Discover Genesys Cloud CX](https://esmtcx.com/en/genesys-cloud-cx)

## Monibot

Enterprise-grade omnichannel virtual assistant (voice and digital) on the Genesys Cloud orchestration platform, with generative conversational artificial intelligence and human-like voice.

[Discover Monibot](https://esmtcx.com/en/monibot)

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://esmtcx.com/en#website","@type":"WebSite","inLanguage":"en-US","name":"ESMT Consulting","url":"https://esmtcx.com/en","publisher":{"@id":"https://esmtcx.com/#identity"},"translationOfWork":{"@id":"https://esmtcx.com/#website"}},{"@id":"https://esmtcx.com/en/productos#webpage","@type":"WebPage","description":"ESMT Consulting solutions for your contact center: Genesys Cloud CX in the cloud and Monibot, the omnichannel AI virtual assistant. Compare and choose.","name":"Products: Genesys Cloud CX and Monibot","url":"https://esmtcx.com/en/productos","isPartOf":{"@id":"https://esmtcx.com/en#website"},"potentialAction":[{"@type":"ReadAction","target":["https://esmtcx.com/en/productos"]}],"primaryImageOfPage":{"@id":"https://esmtcx.com/#logo"}},{"@id":"https://esmtcx.com/#identity","@type":"Organization","alternateName":"ESMT","areaServed":"Worldwide","description":"ESMT Consulting, Genesys Partner Elite Advance.","email":"info@esmtcx.com","name":"ESMT Consulting","url":"https://esmtcx.com","award":["Genesys Partner Elite Advance","Genesys Professional Services Partner"],"contactPoint":[{"@type":"ContactPoint","contactType":"sales","telephone":"+17862817343","areaServed":"US","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+5215575988673","areaServed":"MX","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+573102185138","areaServed":"CO","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+551140513850","areaServed":"BR","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+582129056328","areaServed":"VE","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+56225709088","areaServed":"CL","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+50238005472","areaServed":"GT","availableLanguage":["es","en","pt"]}],"knowsAbout":["Genesys Cloud CX","Genesys Engage","Genesys Professional Services","Contact center","Customer Experience (CX)","Inteligencia artificial"],"logo":{"@id":"https://esmtcx.com/#logo"},"sameAs":["https://www.linkedin.com/company/esmtcx/","https://www.instagram.com/esmtcx","https://www.youtube.com/@esmtcx","https://www.g2.com/products/esmt-consulting-sa-de-cv/reviews"]},{"@id":"https://esmtcx.com/#logo","@type":"ImageObject","caption":"ESMT Consulting","contentUrl":"https://esmtcx.com/apple-touch-icon.png","inLanguage":"en-US","url":"https://esmtcx.com/apple-touch-icon.png"}]}
```

## Sitemap

See the full [sitemap](https://esmtcx.com/sitemap.md) for all pages.