Privacy policy

The present Privacy Policy establishes the terms of use and protection of the information that is provided by ESMT users when using its web site or any of ESMT's internet environments.

ESMT is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so guaranteeing that the information will be used according to the terms established in this document

It is important to bear in mind that this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continuously review the content of this page to ensure that you agree with such changes.

Acceptance of Privacy Policy

When accessing or using in any way the web site www.esmtcx.com or filling in any of the forms inserted in the different web sites related to the services provided by ESMT, it is understood that the user grants his/her acceptance and consent to the terms and conditions of this Privacy Policy. The user expressly accepts the processing of his/her personal data according to what is established in this Privacy Policy.

Consequently, the user's personal information may be processed and stored. However, your personal information may not be disclosed for purposes that are not permitted by applicable law.

Information that is collected 

Our web site, internet environments and/or virtual forms may collect personal information from you, for example: your name, contact information, e-mail address, phone number, as well as information about your company, number of company employees, country, web site, information you choose to provide when filling out a contact form, your opinion if you choose to leave comments or suggestions in surveys, among other means.

Also, when necessary, specific information may be required to process an order, customer service, delivery or billing.

Once you submit your personal data, it will be preserved in different secure media that technology allows, whose access is limited to physical and legal persons with whom ESMT maintains a relationship.

Use of the information collected 

ESMT uses the information for the purpose of providing the best possible service, particularly to keep a record of users, of orders where applicable, and to improve our products and services.

We may periodically send emails through our site with special offers, new products and other advertising information that we feel may be relevant or beneficial to you. These e-mails will be sent to the e-mail address provided and may be cancelled at any time.

ESMT is strongly committed to keeping your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies 

A "cookie" is a file that is sent with the purpose of requesting permission to be stored in your computer; when you accept this file a cookie is created that then serves to capture information regarding the traffic of the site, and also facilitates future visits of a web site that is recurrent.

Another function that cookies have is that with them the sites can recognize you individually and therefore offer you the best service in a personalized way.

Our web site uses cookies to identify which sites are visited and how often. This information is only used for statistical analysis and is then permanently deleted. You can delete cookies at any time on your computer.

However, cookies help provide better service on the Web sites, and do not allow access to information about your computer or yourself, unless you choose to provide them directly. You can accept or reject the use of cookies, however, most browsers automatically accept cookies since they help provide better service on the web.

You can also change the setting on your computer to reject cookies. If you decline cookies, you may not be able to use any of our services.

Links to Third Parties 

This web-site may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over which site you are directed to and therefore are not responsible for the privacy terms or protection of your data on these third party sites.

These sites are subject to their own privacy policies so we recommend that you consult them to confirm that you agree with them.

Control of your personal information 

At any time you can restrict the collection or use of personal information that is provided on our web-site. Each time you are asked to fill out a form, such as deleting the user, you can check or uncheck the option to receive information by e-mail.

In case you have checked the option to receive our advertising or newsletters, you can cancel the option at any time.

Non-transferability of data 

All personal data collected from users is for internal use only. Whenever personal information is requested through a direct communication channel between ESMT and a third party, ESMT will not provide the personal information to any third party as far as the privacy and confidentiality of users are concerned.

We will only share users' personal information with third parties in the following cases:

When there is a legal obligation.
When there is an order issued by a Court of Justice with competence in the matter.

Therefore, ESMT will not sell, assign, distribute or disclose the personal information that is compiled without your authorization, except as provided in the previous paragraph.

Data retention period

The personal data provided will be preserved for the period required to fulfill the purposes or specific purposes authorized by the users.

Likewise, we may, due to regulatory provisions, preserve your information after the end of the commercial relationship existing between you and ESMT, establishing in this case a maximum period of 10 years following the end of the said commercial relationship.

Changes 

ESMT reserves the right to modify the conditions of its Privacy Policy at any time. These changes will be timely and appropriately informed and published on ESMT's website. The permanent use of the web-site will mean the acceptance of any change in these terms. In case the modifications are not accepted by the user, he/she is requested to stop using our services on the web-site.