Last update 03/02/2022
ESMT is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so guaranteeing that the information will be used according to the terms established in this document
Consequently, the user's personal information may be processed and stored. However, your personal information may not be disclosed for purposes that are not permitted by applicable law.
Information that is collected
Our web site, internet environments and/or virtual forms may collect personal information from you, for example: your name, contact information, e-mail address, phone number, as well as information about your company, number of company employees, country, web site, information you choose to provide when filling out a contact form, your opinion if you choose to leave comments or suggestions in surveys, among other means.
Also, when necessary, specific information may be required to process an order, customer service, delivery or billing.
Once you submit your personal data, it will be preserved in different secure media that technology allows, whose access is limited to physical and legal persons with whom ESMT maintains a relationship.
Use of the information collected
ESMT uses the information for the purpose of providing the best possible service, particularly to keep a record of users, of orders where applicable, and to improve our products and services.
We may periodically send emails through our site with special offers, new products and other advertising information that we feel may be relevant or beneficial to you. These e-mails will be sent to the e-mail address provided and may be cancelled at any time.
ESMT is strongly committed to keeping your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.
A "cookie" is a file that is sent with the purpose of requesting permission to be stored in your computer; when you accept this file a cookie is created that then serves to capture information regarding the traffic of the site, and also facilitates future visits of a web site that is recurrent.
Another function that cookies have is that with them the sites can recognize you individually and therefore offer you the best service in a personalized way.
You can also change the setting on your computer to reject cookies. If you decline cookies, you may not be able to use any of our services.
Links to Third Parties
This web-site may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over which site you are directed to and therefore are not responsible for the privacy terms or protection of your data on these third party sites.
These sites are subject to their own privacy policies so we recommend that you consult them to confirm that you agree with them.
Control of your personal information
At any time you can restrict the collection or use of personal information that is provided on our web-site. Each time you are asked to fill out a form, such as deleting the user, you can check or uncheck the option to receive information by e-mail.
In case you have checked the option to receive our advertising or newsletters, you can cancel the option at any time.
Non-transferability of data
All personal data collected from users is for internal use only. Whenever personal information is requested through a direct communication channel between ESMT and a third party, ESMT will not provide the personal information to any third party as far as the privacy and confidentiality of users are concerned.
We will only share users' personal information with third parties in the following cases:
When there is a legal obligation.
When there is an order issued by a Court of Justice with competence in the matter.
Therefore, ESMT will not sell, assign, distribute or disclose the personal information that is compiled without your authorization, except as provided in the previous paragraph.
Data retention period
The personal data provided will be preserved for the period required to fulfill the purposes or specific purposes authorized by the users.
Likewise, we may, due to regulatory provisions, preserve your information after the end of the commercial relationship existing between you and ESMT, establishing in this case a maximum period of 10 years following the end of the said commercial relationship.