We can design for you a complete contact center solution on the cloud with Genesys Cloud CX, or in your physical servers with Genesys Engage. So that in a single platform and interface, you could have access to all the communications from your clients:
And additionally you´ll have access to:
What differentiates us from other partners?
Alongside Genesys we have worked on more than 500 projects in America, Europe and Asia in multiple verticals and industries.
We are very flexible in services and costs
We will always look to solve your problem, many times even by us assuming the cost to guarantee a solution for you.
We have consultants in many countries
This allows us to have a physical presence to deliver support and training to many of our clients at their offices.
You’re not only working with a consultant
At ESMT you’re not working only with your consultant but with a whole team behind.
Our work ethic
At ESMT we’re not afraid of working long hours and weekends if it’s necessary for our clients.