---
title: "Productos: Genesys Cloud CX y Monibot · ESMT Consulting"
description: "Las soluciones de ESMT Consulting para tu contact center: Genesys Cloud CX en la nube y Monibot, el asistente virtual omnicanal con IA. Compara y elige."
canonical_url: "https://esmtcx.com/productos"
locale: es
meta:
  "og:description": "Las soluciones de ESMT Consulting para tu contact center: Genesys Cloud CX en la nube y Monibot, el asistente virtual omnicanal con IA. Compara y elige."
  "og:image": "https://esmtcx.com/_og/d/c_Esmt%2Ctitle_~UHJvZHVjdG9zOiBHZW5lc3lzIENsb3VkIENYIHkgTW9uaWJvdA%2Cdescription_~TGFzIHNvbHVjaW9uZXMgZGUgRVNNVCBDb25zdWx0aW5nIHBhcmEgdHUgY29udGFjdCBjZW50ZXI6IEdlbmVzeXMgQ2xvdWQgQ1ggZW4gbGEgbnViZSB5IE1vbmlib3QsIGVsIGFzaXN0ZW50ZSB2aXJ0dWFsIG9tbmljYW5hbCBjb24gSUEuIENvbXBhcmEgeSBlbGlnZS4%2Cmonibot_standing%2Cp_Ii9wcm9kdWN0b3Mi%2Cs_A7CD3lxnx1Y0ulus.png"
  "og:image:height": "600"
  "og:image:type": image/png
  "og:image:width": "1200"
  "og:title": "Productos: Genesys Cloud CX y Monibot · ESMT Consulting"
---

> Index of every page on this site: [llms.txt](https://esmtcx.com/llms.txt)

# Nuestros productos

## Genesys Cloud CX

Mejora tu atención al cliente. Tenemos la solución en la nube más efectiva para tu centro de atención al cliente, sin necesidad de implementar equipos o hardware para garantizar un servicio óptimo.

[Conocer Genesys Cloud CX](https://esmtcx.com/genesys-cloud-cx)

## Monibot

Asistente virtual omnicanal de grado empresarial (voz y digital) sobre la plataforma de orquestación Genesys Cloud, con inteligencia artificial conversacional generativa y voz humana.

[Conocer Monibot](https://esmtcx.com/monibot)

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://esmtcx.com/#website","@type":"WebSite","inLanguage":"es-419","name":"ESMT Consulting","url":"https://esmtcx.com/","publisher":{"@id":"https://esmtcx.com/#identity"},"workTranslation":[{"@id":"https://esmtcx.com/en#website"},{"@id":"https://esmtcx.com/pt#website"}]},{"@id":"https://esmtcx.com/productos#webpage","@type":"WebPage","description":"Las soluciones de ESMT Consulting para tu contact center: Genesys Cloud CX en la nube y Monibot, el asistente virtual omnicanal con IA. Compara y elige.","name":"Productos: Genesys Cloud CX y Monibot","url":"https://esmtcx.com/productos","isPartOf":{"@id":"https://esmtcx.com/#website"},"potentialAction":[{"@type":"ReadAction","target":["https://esmtcx.com/productos"]}],"primaryImageOfPage":{"@id":"https://esmtcx.com/#logo"}},{"@id":"https://esmtcx.com/#identity","@type":"Organization","alternateName":"ESMT","areaServed":"Worldwide","description":"ESMT Consulting, Partner Elite Advance de Genesys.","email":"info@esmtcx.com","name":"ESMT Consulting","url":"https://esmtcx.com","award":["Genesys Partner Elite Advance","Genesys Professional Services Partner"],"contactPoint":[{"@type":"ContactPoint","contactType":"sales","telephone":"+17862817343","areaServed":"US","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+5215575988673","areaServed":"MX","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+573102185138","areaServed":"CO","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+551140513850","areaServed":"BR","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+582129056328","areaServed":"VE","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+56225709088","areaServed":"CL","availableLanguage":["es","en","pt"]},{"@type":"ContactPoint","contactType":"sales","telephone":"+50238005472","areaServed":"GT","availableLanguage":["es","en","pt"]}],"knowsAbout":["Genesys Cloud CX","Genesys Engage","Genesys Professional Services","Contact center","Customer Experience (CX)","Inteligencia artificial"],"logo":{"@id":"https://esmtcx.com/#logo"},"sameAs":["https://www.linkedin.com/company/esmtcx/","https://www.instagram.com/esmtcx","https://www.youtube.com/@esmtcx","https://www.g2.com/products/esmt-consulting-sa-de-cv/reviews"]},{"@id":"https://esmtcx.com/#logo","@type":"ImageObject","caption":"ESMT Consulting","contentUrl":"https://esmtcx.com/apple-touch-icon.png","inLanguage":"es-419","url":"https://esmtcx.com/apple-touch-icon.png"}]}
```

## Sitemap

See the full [sitemap](https://esmtcx.com/sitemap.md) for all pages.
