Health
Our Solutions
In the health sector, patient satisfaction is a priority, which is why ESMT works in this sector to provide positive experiences, first for the patient, but also for everyone else involved.
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What can we do for you
No more confusing and complex processes, it's time to make life easier for your patients and give them the care they want how and when they need it through self-service and more simplified and seamless journeys.
In turn, automatically prioritize interactions according to their degree of urgency, directing the contact to the most appropriate agent.
Even avoid the classic mistake of having your patient repeat data by giving your staff patient information and context during interactions.
Our solutions will help you make a difference, be ahead and go further than you thought.
Ellos confiaron en nosotros
Casos de éxito en el sector
Why should you change the dynamics in the care of your patients?
8 reasons to migrate your contact center to the cloud
Technological pillars that will sustain the CX in 2023
How to choose a customer support software
5 key aspects to offer a more human CX
5 reasons to use chatbots in customer service
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