This Privacy Policy sets out the terms under which ESMT uses and protects the information provided by its users when they use its website or any of ESMT’s online environments.
ESMT is committed to the security of its users’ data. When we ask you to fill in fields with personal information by which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document.
Please bear in mind that this Privacy Policy may change over time or be updated, so we recommend and emphasize that you review this page regularly to make sure you agree with any such changes.
Acceptance of the Privacy Policy
By accessing or using the website www.esmtcx.com in any way, or by filling in any of the forms included on the various websites relating to services provided by ESMT, the user is deemed to give their express acceptance of and consent to the terms and conditions of this Privacy Policy. The user expressly accepts the processing of their personal data in accordance with this Privacy Policy.
Consequently, the user’s personal information may be processed and stored. Notwithstanding the foregoing, their personal information may not be disclosed for purposes not permitted by applicable law.
Information collected
Our website, online environments and/or online form may collect personal information from the user, for example: name, contact information, email address, phone number, as well as information about their company, number of employees, country, website, information they choose to provide when filling in a contact form, and their opinion if they decide to leave comments or suggestions in surveys, among others.
Likewise, when necessary, specific information may be requested to process an order, provide customer service, make a delivery or issue an invoice.
Once you provide your personal data, it will be kept on the various secure media that technology allows, with access limited to the individuals or legal entities with which ESMT has a relationship.
Use of the information collected
ESMT uses the information in order to provide the best possible service, particularly to keep a record of users and of orders where applicable, and to improve our products and services.
We may periodically send emails through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you. These emails will be sent to the address you provide and can be cancelled at any time.
ESMT is highly committed to keeping your information secure. We use the most advanced systems and constantly update them to make sure there is no unauthorized access.
Cookies
A “cookie” is a file that is sent to request permission to be stored on your computer; once you accept it, the file is created and the “cookie” then serves to provide information about web traffic, and also makes future visits to a frequently visited website easier.
Another function of “cookies” is that they allow websites to recognize you individually and therefore offer you the best personalized service.
Our website uses “cookies” to identify the pages that are visited and how often. This information is used solely for statistical analysis and is then permanently deleted. You can delete “cookies” from your computer at any time.
However, “cookies” help provide a better service on websites; they do not give access to information on your computer or about you unless you choose to provide it directly. You can accept or refuse the use of “cookies”; however, most browsers accept “cookies” automatically because they make for a better web service.
You can also change your computer settings to decline “cookies”. If you decline them, you may not be able to use some of our services.
Third-party links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and are therefore not responsible for the terms or privacy or for the protection of your data on those third-party sites.
Those sites are subject to their own privacy policies, so we recommend that you review them to confirm that you agree with them.
Control of your personal information
At any time you may restrict the collection or use of the personal information provided to our website. Whenever you are asked to fill in a form, such as a user registration form, you can check or uncheck the option to receive information by email.
If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.
Non-transferability of data
All personal data collected from users is for exclusively internal use. Whenever personal information is requested through a direct communication channel between ESMT and a third party, with respect for users’ privacy and confidentiality, ESMT will not assign or transfer that personal information to any third party.
Users’ personal information will only be shared with third parties in the following cases:
- When there is a legal obligation to do so.
- When there is an order issued by a competent Court of Justice.
Therefore, ESMT will not sell, assign, distribute or disclose the personal information collected without your consent, except as provided in the preceding paragraph.
Data retention period
The personal data provided will be kept for as long as required to fulfil the specific purpose or purposes authorized by the user.
Likewise, by virtue of regulatory provisions, we may keep your information after the end of the business relationship between you and ESMT, in which case a maximum retention period of 10 years after the end of that business relationship applies.
Changes
ESMT reserves the right to change the terms of its Privacy Policy at any time. Such changes will be duly and promptly communicated and published on the ESMT website. Continued use of the website will mean acceptance of any changes to these terms. If the user does not accept the changes, they are asked to stop using the website’s services.