Privacy Policy

This Privacy Policy establishes the terms under which ESMT uses and protects the information that is provided by its users when using its website or any of ESMT’s Internet environments.

ESMT is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document.

It is important to note that this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

Acceptance of Privacy Policies

By accessing or using in any way the website www.esmtcx.com or filling out any of the forms included in the different websites, relating to services provided by ESMT, it is understood that the user grants his/her express acceptance and consent to the terms and conditions of this Privacy Policy. The user expressly accepts the processing of his/her personal data in accordance with this Privacy Policy.

Consequently, the user’s personal information may be processed and stored. Without prejudice to the foregoing, your personal information may not be disclosed for purposes that are not permitted by applicable law.

Information that is collected

Our website, Internet environments and/or virtual form may collect personal information from the user, for example: Name, contact information, email address, telephone number, as well as information about your company, number of employees in the company, country, website, information that you decide to provide us when you fill out a contact form, your opinion if you decide to leave your comments or suggestions in surveys, among others.

Likewise, when necessary, specific information may be required to process an order, customer service, make a delivery or bill.

Once you provide your personal data, it will be kept in different secure media that technology allows, whose access will be limited to natural or legal persons with whom ESMT has a relationship.

Use of the information collected

ESMT uses the information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and to improve our products and services.

Periodic emails may be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and may be canceled at any time.

ESMT is highly committed to fulfilling the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A “cookie” is a file that is sent with the purpose of requesting permission to be stored on your computer; by accepting said file, it is created and the “cookie” then serves to have information regarding web traffic, and also facilitates future visits to a recurring website.

Another function that “cookies” have is that with them the websites can recognize you individually and therefore provide you with the best service in a personalized way.

Our website uses “cookies” to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete the “cookies” at any time from your computer.

However, cookies help to provide a better service on websites. They do not give access to information about you or your computer, unless you want it and provide it directly. You can accept or deny the use of cookies, however, most browsers accept cookies automatically because it helps to provide a better web service.

You can also change the settings on your computer to decline cookies. If you decline them, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites.

These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of your personal information

At any time you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email.

If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.

Non-transferability of data

All personal data collected from users is for internal use only. Whenever personal information is requested through a direct communication channel between ESMT and a third party, with respect to the privacy and confidentiality of users, ESMT will not assign or transfer that personal information to any third party.

Users’ personal information will only be shared with third parties in the following cases:

• When there is a legal obligation to do so.
• When there is an order issued by a competent Court of Justice.

Therefore, ESMT will not sell, transfer, distribute, or disclose the personal information that is collected without your consent, except as provided in the previous paragraph.

Data retention period

The personal data provided will be kept for the time required to fulfill the purpose or specific purposes authorized by the user.

Likewise, we may, in accordance with regulatory provisions, keep your information after the end of the business relationship between you and ESMT, establishing in such case, a maximum retention period of 10 years after the end of said business relationship.

Modifications

ESMT reserves the right to modify the terms of its Privacy Policy at any time. These changes will be promptly and adequately notified and published on the ESMT website. Continued use of the website will mean acceptance of any adjustment to these terms. In the event that the modifications are not accepted by the user, the user is requested to stop using the services of the website.