Do you need a Contact Center in the cloud in a safe and simple way?
Do you need a Contact Center in the cloud in a safe and simple way?
A consultant will contact you to discuss your project
High-impact development to increase the efficiency of your Contact Center!
Learn first-hand how your Contact Center works in the Cloud
We increase the productivity of your agents
We ensure flexibility in costs to guarantee the return on your investment
We create an impact service experience for your clients
We design, develop and deliver comprehensive advice
BPO
Our cloud solutions allow Business Process Outsourcing (BPO) to maintain scalability in their operations by being able to quickly activate new stations from anywhere, in order to respond effectively to the demand of their clients and handle fluctuations in personnel and the traffic.See more
Health
In the health sector, patient satisfaction is a priority, which is why ESMT works in this sector to provide positive experiences, first for the patient, but also for everyone else involved.See more
Insurance
When it comes to insurance, it is no longer enough to offer a quality product or service at a good price to satisfy the customer; the current reality is that the customer has evolved, is increasingly demanding and his loyalty is no longer based on the same principles.See more
Bank
Those developing in the banking sector are focused on complying with increasingly stringent regulations and data controls, while meeting the expectations of their customers, who are looking for easy, fast and secure processes.See more
Small Business
The goal of a contact center is to provide a great customer experience regardless of the market or size of the contact center, but in order to achieve this, small and medium sized companies are looking to strengthen their workforce, provide consistent and uninterrupted journeys across all communication channels and build lasting relationships.See more
Clientes
